• Business Intelligence & Data Visualization

    Business Intelligence provide historical, current and predictive views of business operations.

Business Intelligence and Data Visualization

Business intelligence (BI) is a set of theories, methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information for business purposes. BI can handle large amounts of information to help identify and develop new opportunities. Making use of new opportunities and implementing an effective strategy can provide a competitive market advantage and long-term stability.

BI technologies provide historical, current and predictive views of business operations. Common functions of business intelligence technologies are reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, benchmarking, text mining, predictive analytics and prescriptive analytics.


How can I benefit from Business Intelligence and Data Visualization?

  • As business operations become more and more complex, tracking and monitoring business activities is extremely difficult for any organization. Business Intelligence tools simplify this process.
  • Business Intelligence helps to predict future behavior of prospects, customers and the micro economy with greater accuracy and timeliness.
  • In a competitive business environment, tracking of business operations is important, however getting constant updates about competitors, customer trends and potential markets is equally important. The answer to this need is a Business Intelligence tool.
  • Mergers and Acquisitions are often methods used for growing a business hence integration of processes, operations, systems, data and information are major challenges which a BI tool can address.
  • Once a data visualization designer is aware of Data Visualization principles, he can apply them to any report or graph, data analysis or information dashboard.

Business Challenges

Business intelligence services firms need to capitalize on the evolving product channels while preserving the current revenue, reducing costs, and increasing flexibility. Some of the major challenges faced by the industry include the following:

  • Loss of income from traditional outlets
  • Need to leverage new distribution channels
  • Shorter windows (time-to-market is compromised)
  • Disorderly technologies
  • Delivery of content, information, advertising, and services anytime, anywhere—for less
  • Disparate and non-integrated IT systems landscape

We understand these challenges and provides solutions that not only improve business efficiencies but also aid business transformation

What ViCoast Provides

ViCoast Small and Medium Business (SMB) unit aims at enabling sustained profitable growth for SMBs with an innovative service model ViCoast IT-as-a-Service. This model will leverage ViCoast’ leadership in technology and service innovation to offer integrated end-to-end managed solutions to small and medium businesses.

ViCoast global delivery capabilities and industrialized approach to technology solutions delivery and management greatly enhance productivity and ensure discipline, reliability and risk reduction. The SMB practice draws upon the extensive experience of ViCoast across diverse verticals, and its alliances to deliver our solutions.

We offer end-to-end business solutions for SMBs covering:

  • Access devices:
    Covering all essential computing devices like Laptop, Desktop, Printer, Peripherals.

  • Networking solutions:
    Covering LAN, WAN, etc.

  • Common Office Applications:
    Covering email, Office software, etc.

  • Common Business Applications:
    Covering Payroll, Accounting, etc.

  • Vertical Core Applications:
    Covering POS, Inventory Mgmt, etc.

  • Niche Vertical Applications:
    Covering Space Management, Just in Time sequencing, etc.

We cater to a diverse set of industry verticals including:

  • Retail
  • Hospitality
  • Manufacturing:
    Auto Components
  • Healthcare
  • Professional Services:
    Construction, Legal
  • Education

Business Values

A well-designed BI solution provides a consolidated view of key business data not available anywhere else in the organization, giving management visibility and control over measures that otherwise would not exist.

Business intelligence can be applied to the following business purposes, in order to drive business value.

  • Measurement
    program that creates a hierarchy of performance metrics (see also Metrics Reference Model) and benchmarking that informs business leaders about progress towards business goals (business process management).

  • Analytics
    program that builds quantitative processes for a business to arrive at optimal decisions and to perform business knowledge discovery. Frequently involves: data mining, process mining, statistical analysis, predictive analytics, predictive modeling, business process modeling, complex event processing and prescriptive analytics.

  • Reporting/enterprise reporting
    program that builds infrastructure for strategic reporting to serve the strategic management of a business, not operational reporting. Frequently involves data visualization, executive information system and OLAP.

  • Collaboration/collaboration platform
    program that gets different areas (both inside and outside the business) to work together through data sharing and electronic data interchange.

  • Knowledge management
    program to make the company data driven through strategies and practices to identify, create, represent, distribute, and enable adoption of insights and experiences that are true business knowledge. Knowledge management leads to learning management and regulatory compliance.

In addition to above, business intelligence also can provide a pro-active approach, such as ALARM function to alert immediately to end-user


  • Business analytics
    Is the skills, technologies, applications and practices for continuous iterative exploration and investigation of past business performance to gain insight and drive business planning and also it focuses on developing new insights and understanding of business performance based on data and statistical methods.

  • Performance Management
    PM is also known as a process by which organizations align their resources, systems and employees to strategic objectives and priorities that enables businesses to improve operational efficiencies and drive transformation and change management initiatives.

  • Information Management
    Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences.

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