• Business Process Outsourcing

    Business process outsourcing involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider.

Business Process Outsourcing

Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider.

Application Outsourcing

This is one of the oldest forms of outsourcing. There are still many pitfalls, although the path to success is now well trodden.

Application Outsourcing services include application services required to provide for the day-to-day operations, support, and maintenance of enterprise applications, relieving clients from the high cost of managing enterprise applications.

Companies need to reduce costs to stay competitive, and the market is finally accepting the tremendous value that near-shore/offshore application outsourcing provides in terms of cost reduction, improved quality, and decreased time-to-market.

ViCoast provides a range of custom application development and management services, which address both strategic outsourcing and capacity services engagement models. Application development and management services help its clients meet fast-changing business requirements and challenges, without increasing their budgets. ViCoast provides application development and management services across various platforms and technologies, including integration of multiple technology environments.

ViCoast specific application development services include:

  • Full life-cycle application development
  • A web-based collaboration portal
  • Open source application development
  • Enterprise architecture definition

Vertical Specific Services

Domain expertise – understanding the business context – is what can make a good development organization great.

We leverage our deep understanding of industry verticals including:

  • Telecom
  • IT
  • ITeS BPO
  • Pharma
  • Aviation
  • BFSI
  • Retail
  • Manufacturing
  • Hospitality
  • Infrastructure & Construction

ViCoast conceptualizes and implements complete solutions that minimize your total cost of ownership. A ViCoast Solution typically comprises one or more of our products and other necessary software such as databases, hardware sized for your needs. It would also address customization to suit your needs and integration with your existing IT environment.
This enables us to provide our clients with scalable solutions on the best available technologies to provide best results at every stage of software development life cycle, from requirement analysis, design and development to implementation.

Customer Engagement Services

Our core skills in marketing, find ability, analytics and persuasive design are entirely focused on delivering improved returns against business objectives. We plan, design and deliver compelling online experiences that are also profitable.
In our experience even small-scale projects can deliver substantial results. Our customer engagement team will work with you to align your customer’s needs and desires with your business goals, helping you to create a truly engaging web experience.

Knowledge Process Outsourcing

KPO includes processes that demand advanced information search, analytical, interpretation and technical skills as well as some judgment and decision-making. It is essentially an offshoot of business process outsourcing (BPO). One can call it a high-end activity, which is likely to boom in coming years.

The major benefits of the KPO outsourcing services are described below:

  • Cost reductions.
  • Standard operational efficiency.
  • Expert man-power.
  • Time Saving.
  • Profit Increments.
  • Large man-power without raising costs.

ViCoast provides following key service areas:

  • Market Research

    • Data Processing
    • Market Research Data Analysis
    • Web Survey Analysis
    • Marketing Questionnaire Design
  • Financial Market Research

    • Applied Investment Research
    • Financial Analysis
    • Financial Accounting
  • Life Sciences and Pharma Research

    • Database Creation
    • Text Mining
    • Web Mining
    • Numerical Data Mining
    • Data Analytics
  • Web Based Market Research

    • Abstract Writing
    • Competitive Business Analysis
    • Syndicated Research
    • Trend
    • Competitor Analysis
    • Company Profiling
    • Desk/Web Research

Data Services

A robust data management set up is critical for financial organizations. Nonetheless, few are equipped to accurately and cost-effectively capture and process data and derive business value out of it.

We establish ourselves as an extended arm of the client and not as an external agency to seamlessly deliver efficiencies in production and cost. Availing the benefits of our Data Services can make a lot of difference in the performance standards of your business.

It gives place to your business activities, save time, save money and gives you many other competitive advantages. We offer high quality, cost-effective data services for all kind of textual data capturing from printed matter, manuscripts, scanned images, web research, online data entry, offline data entry etc.

Our core competence lies in delivering superior document and information management services & solutions to a wide range of clients in the private and public sectors.

Transcription Services

ViCoast a one-stop solution for all kinds of transcription services. Our dedicated and experienced team handles your transcription jobs with the utmost professional care. Our primary goal is to provide a professional transcription service to you at affordable rates. Our transcription services are backed by the extensive knowledge in the field of transcription.ViCoast offers wide range of audio/video to text transcription services with great deal of value additions.

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